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How can we help?

Our yoga & travel experts advise us on the experiences we develop, ensuring the highest level of quality & authenticity. If you need help with anything visit our FAQ page and feel free to contact us!

510-629-9191 | help@yogascapes.com

Job Opportunities

We invite you to explore the following opportunities to work with Yogascapes.  We are obsessed with creating a healthy work/life balance and embodying what we teach on retreat in our own lives.  We aim to create a working experience that honors our free spirited nature as well our deep desire to feel part of a growing team and inspiring community.

 

Community Engagement Manager

THIS POSITION HAS BEEN FILLED

Yogascapes is seeking an experienced digital community manager to lead our brand forward in all things social and content related. How we engage with our community is at the heart of our company mission. Our presence in the world of digital content and social media is an outward expression of our deep desire to connect and share meaningful experiences with participants, and an opportunity to give the world a taste of what magic we are creating on retreat.  This position is part-time with an opportunity to grow into a full-time role, it can be done remotely, with weekly phone call check-ins and participation in occasional team retreats/trips. 

To apply email us at info@yogascapes.com with a cover letter and resume!

Community Engagement Manager
Apply Here

Social Requirements

  • Daily postings on social platforms
  • Social platforms include but are not limited to Facebook, Twitter, Instagram, etc.
  • “Live” coverage in real time on social media during retreats
  • Highlight special projects
  • General social strategy & execution
  • Reporting

Content Requirements

  • Publish content designed to promote locations, venues, teachers or venues; community engagement and storytelling is our best way of sharing our product
  • Engage our community of teachers, attendees and partners around creative content initiatives
  • Research and execute strategic content partnerships to boost readership and engagement
  • Engage notable press outlets around YS initiatives

Newsletter

  • Responsible for strategy, execution and reporting of YOGASCAPES email properties including but not limited to weekly newsletters and dedicated emails

Perks

  • Work for an established, growing, culture forward company
  • Work remotely
  • Friends & Family Discounts on Yogascapes trips
  • Opportunities for guiding trips
  • Team retreats/trainings

 

To apply email us at info@yogascapes.com with a cover letter and resume!

Guest Support Leader
Apply Here

Guest Support Leader

THIS POSITION HAS BEEN FILLED

The deep happiness of our guests is core to our mission at Yogascapes. We know that our retreats are life changing and we also know that how you get there and how you feel along the way makes all of the difference.  We are focused on having the best customer support in the industry, and we are looking for an experienced individual to help take us to the next level.  In this role you will help our participants with questions and concerns before signing up and before their journey, and you will be an integral part of supporting our customers throughout their life changing experience with us.

About You

  • Ideally located in the Bay Area
  • Amazing communication and personal skills
  • Driven, organized, friendly and a upbeat self-starter who thrives in a scrappy start-up culture
  • Familiarity with Desk and/or experience with other customer service platforms
  • Familiar with wellness travel and retreat culture and a seasoned personal traveler
  • Experience with customer service/guest relations
  • Alert and able to keep up with emails and inquiries in real-time

Supporting customers during purchase process

Customers write in with important questions about trips and it’s our job to provide them with answers quickly that will help them feel heard, supported and encouraged to join. You will need to be the expert on our team for all of these inquiries and will be the lead point of contact with our prospective customers. This includes but is not limited to:

  • Stategry for innovating overall customer care
  • Responding to customer inquiries in real time
  • Replying to all customers in our “sales pipeline” to inspire sign-ups
  • Updating FAQ’s and trip pages to make sure all of the information is up-to-date
  • Sending welcome emails with relevant information found during this processing
  • Ensuring that all “sign-ups” have all of there relevant important information and that all of their questions/requests are addressed
  • Phone calls to guests with questions or hesitations

Pre-retreat & Post Retreat

  • Each retreat has a guest list with rooming, dietary, etc. These will automatically be generated but your role will be to update, double check and send guest lists to team/partners
  • Sending pre-retreat emails to all guests
  • Check-off all pre-retreat vital information for every attendee and communicate to trip leaders and rest of team accordingly

Perks

  • Work for an established, growing, culture forward company
  • Can work remotely and flexibly
  • 10% Discounts on all Yogascapes trips
  • Opportunities to grow role into other areas of the company, including guiding trips
  • Attending Team retreats/trainings

 

To apply email us at info@yogascapes.com with a cover letter and resume!